Terms of Use

Effective Date: June 12, 2026
Last Updated: June 12, 2026

Welcome to Pamlla. Pamlla is operated by Pamlla Textile Corporation (“Pamlla,” “we,” “our,” or “us”).

These Terms of Use apply to your access to and use of our website, products, content, and services. By using our website, you agree to these Terms of Use. If you do not agree, please do not use our website.

 About Pamlla

Pamlla is a Canadian brand offering luxury bedding, home comfort products, gift sets, and related items.

You can contact us at:

Email: contactus@pamlla.com
Phone: +1 (780) 666-1666
Website: https://pamlla.com

Use of Our Website

You agree to use our website only for lawful purposes. You may not:

• Interfere with the security or operation of the website
• Copy, reproduce, or misuse our content, images, logo, branding, or product descriptions
• Use the website for fraudulent, misleading, or harmful activity
• Attempt to access areas of the website that are not intended for public use

Product Information

We try to display product descriptions, colours, prices, availability, and images as accurately as possible.

However, product colours may appear differently depending on your screen, device, lighting, or display settings. Product details, packaging, materials, and availability may change from time to time.

We do not guarantee that all information on the website will always be complete, current, or error-free.

Pricing and Availability

All prices are listed in CAD, unless stated otherwise.

We may update prices, promotions, products, and availability at any time without notice.

If a product is listed with an incorrect price, incorrect description, or other error, we reserve the right to correct the error, cancel the order, or refuse the order where permitted by law.

Businesses in Canada must avoid false or misleading advertising, according to the Competition Bureau Canada, “Misleading representations and deceptive marketing practices,” April 14, 2026: https://competition-bureau.canada.ca/en/deceptive-marketing-practices/types-deceptive-marketing-practices/misleading-representations-and-deceptive-marketing-practices

Orders

When you place an order, you agree that the information you provide is accurate and complete.

We reserve the right to refuse, cancel, or limit any order where we reasonably believe there is an error, fraud risk, payment issue, inventory issue, or violation of these Terms of Use.

An order confirmation email does not always mean an order has been accepted. It confirms that we have received your order.

Shipping, Returns, and Exchanges

Shipping, return, and exchange details are provided on our Shipping & Returns page.

In Canada, businesses are generally not required to accept returns unless the item is defective, although many businesses choose to offer refunds or exchanges, Government of Canada, “Refund and exchange,” May 3, 2021: https://ised-isde.canada.ca/site/office-consumer-affairs/en/business-practices-and-consumer-concerns/refund-and-exchange

Nothing in these Terms of Use limits any rights you may have under applicable consumer protection laws.

Email Subscriptions

If you subscribe to our email list, you agree to receive marketing emails from Pamlla. You can unsubscribe at any time by using the unsubscribe link in our emails or contacting us.

Commercial electronic messages in Canada generally require consent, sender identification, and an unsubscribe mechanism, CRTC, “Canada’s Anti-Spam Legislation Guidance,” August 5, 2024: https://crtc.gc.ca/eng/com500/guide.htm

Intellectual Property

All content on this website, including logos, images, text, product names, graphics, design elements, and branding, belongs to Pamlla or its content providers, unless otherwise stated.

You may not copy, reproduce, modify, distribute, or use our content for commercial purposes without written permission from us.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the content, policies, practices, or security of third-party websites.

Limitation of Liability

To the fullest extent permitted by law, Pamlla is not responsible for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

We do not guarantee that our website will always be available, secure, error-free, or uninterrupted.

No Professional Advice

The content on our website is provided for general information and product-related purposes only. It is not professional, legal, medical, or other specialized advice.

Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

You can view our Privacy Policy here:

https://pamlla.com/privacy-policy/

Changes to These Terms

We may update these Terms of Use from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after updates are posted means you accept the updated Terms of Use.

Governing Law

These Terms of Use are governed by the laws of the Province of Alberta and the applicable laws of Canada.

Contact Us

If you have questions about these Terms of Use, contact us at:

Pamlla
Email: contactus@pamlla.com
Phone: +1 (780) 666-1666