Privacy Policy

Effective Date: June 16, 2026
Last Updated: June 16, 2026

Pamlla is operated by Pamlla Textile Corporation (“Pamlla,” “we,” “our,” or “us”). We respect your privacy.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, subscribe to our emails, contact us, or purchase from us.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

Information We Collect

We may collect personal information that you provide directly to us, including:

• Name
• Email address
• Phone number, if provided
• Billing and shipping address
• Order details
• Payment-related information
• Messages or inquiries you send to us
• Email subscription preferences

We may also automatically collect certain information when you visit our website, such as:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on our website
• Referring website or source
• Cookies and similar tracking information

We do not intentionally collect personal information from children.

How We Use Your Information

We may use your personal information to:

• Process and fulfill orders
• Provide customer service
• Respond to questions or requests
• Send order updates and shipping information
• Send marketing emails, if you subscribe or otherwise provide consent
• Improve our website, products, and customer experience
• Prevent fraud, unauthorized transactions, or misuse of our website
• Comply with legal, tax, accounting, and regulatory obligations

Under Canada’s Anti-Spam Legislation, commercial electronic messages generally require consent and must include sender identification and an unsubscribe mechanism, according to the CRTC, “Canada’s Anti-Spam Legislation Guidance,” August 5, 2024: https://crtc.gc.ca/eng/com500/guide.htm

Email Marketing

If you subscribe to our email list, we may send you updates, promotions, product launches, brand news, and other marketing communications.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at contacus@pamlla.com.

Even if you unsubscribe from marketing emails, we may still send you non-marketing emails related to orders, transactions, customer service, or legal matters.

How We Share Your Information

We do not sell your personal information.

We may share personal information with trusted service providers who help us operate our business, including:

• Website hosting providers
• Payment processors
• Shipping and delivery providers
• Email marketing platforms
• Analytics providers
• Customer service tools
• Fraud prevention or security providers
• Professional advisors, such as accountants or legal advisors

These service providers may only use your information as needed to provide services to us.

We may also disclose personal information if required by law, regulation, court order, or government request, or if necessary to protect our rights, customers, website, or business.

Payments

If you make a purchase, payment information may be processed by a third-party payment provider. We do not store full credit card numbers on our own systems unless clearly stated otherwise.

Your payment provider may collect and process payment information according to its own privacy policy.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Remember your preferences
• Improve website functionality
• Understand website traffic
• Measure marketing performance
• Improve user experience

You can adjust your browser settings to refuse or delete cookies. Some parts of the website may not function properly if cookies are disabled.

How Long We Keep Your Information

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including to complete transactions, provide customer service, meet legal obligations, resolve disputes, and maintain business records.

PIPEDA’s fair information principles state that personal information should only be retained as long as necessary to fulfill the purposes for which it was collected, Office of the Privacy Commissioner of Canada, “PIPEDA fair information principles,” May 29, 2025: https://www.priv.gc.ca/en/privacy-topics/privacy-laws-in-canada/the-personal-information-protection-and-electronic-documents-act-pipeda/p_principle/

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to help protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, online service, or electronic storage system is completely secure. We cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent, where applicable
• Ask questions about how your information is collected, used, or disclosed
• Request deletion of certain information, subject to legal or business recordkeeping requirements

To make a privacy request, contact us at:

Pamlla
Email: contactus@pamlla.com

International Service Providers

Some of our service providers may store or process personal information outside of Canada. If your information is processed outside Canada, it may be subject to the laws of that country.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of third-party websites. You should review their privacy policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last Updated” date.

Your continued use of our website after changes are posted means you accept the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how we handle personal information, contact us at:

Pamlla
Email: contactus@pamlla.com